Contact Us

Get in touch for product inquiries, quotes, or technical questions. We typically respond within 24 hours.

Get In Touch

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Address

Wegezhuang, Donglv Township,
Qingyuan District, Baoding City,
Hebei Province, China

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Business Hours

Monday – Saturday: 8:00 AM – 6:00 PM (CST, UTC+8)
Sunday: Closed

💡 Prefer a quick reply?

Include product name, quantity, and destination country in your message for the fastest response.

Send Us a Message

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We respect your privacy. Your information will only be used to respond to your inquiry.

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Baoding, Hebei, China
Wegezhuang, Donglv Township, Qingyuan District

Get a Faster Quote — Tell Us These Six Things

The more of this we have in the first message, the fewer emails it takes to reach a firm price. If you only know one or two of them, send the message anyway — we will help you work out the rest.

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1. Product and capacity

The product family and the working load you need — for example “2 ton manual pallet truck” or “1 ton electric chain hoist”. If you are not sure which model fits, describe the job instead and we will suggest one.

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2. Quantity

Even a rough number helps — unit price changes a lot between one piece and a full container. Say so if it is a trial order; trial quantities are quoted separately and are usually accepted.

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3. Size and dimensions

Depends on the product: lift height for hoists and stackers, fork length and width for pallet trucks, span for beam trolleys. If you have a drawing or a photo of the current setup, attach it.

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4. Power supply

For powered equipment: voltage, single or three phase, and the plug or control voltage used in your country. We build to 110V, 220V, 380V and 415V, so tell us before production rather than after.

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5. Destination country and port

Country and nearest sea port or inland city. This sets the freight cost and the trade term we quote against — without it we can only give you an ex-works price.

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6. Custom or branding needs

Your own logo on the product or nameplate, a specific colour, custom packaging, or a marking standard you have to meet. Mention it up front — it affects both price and lead time.

Shipping, Trade Terms and Documents

We export regularly and handle the paperwork in house. Here is what the commercial side of an order normally looks like.

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Shipping from Tianjin

We are about 170 km from the Port of Tianjin (Xingang), the main sea port for northern China, and roughly the same distance from Beijing. Full container, LCL consolidation and air freight are all possible; sea freight is normally the sensible choice for equipment at this weight.

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Trade terms

EXW, FOB, CFR, CIF and DDP can all be quoted. Tell us the term you work on and we will quote against it rather than sending a number you have to convert. Our price is quoted in USD; a different currency can be discussed.

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Export documents

Commercial invoice, packing list, bill of lading and certificate of origin are provided as standard. Test reports and certificates covering the models on your order are included with the shipping documents — ask us to confirm exactly which ones before you order if that matters for your customs clearance.

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Lead time and stock

Common models and standard capacities ship from stock; non-standard builds, custom branding and larger orders go into production. We will state the lead time in the quotation and tell you if it changes. Ask before you commit to a delivery date with your own customer.

Questions About Contacting Us

The things buyers ask before they send their first message.

How quickly will I get a reply?

Within 24 hours on business days. Our working hours are Monday to Saturday, 8:00 AM to 6:00 PM China time (UTC+8). Messages that arrive on Sunday are answered on Monday morning.

Can I get a price without giving my company details first?

Yes. Product, quantity and destination port are enough for an indicative price. Company details only become necessary for the formal offer and for the shipping documents, so you are not obliged to hand them over just to find out what something costs.

Do you accept sample orders?

Yes, for most products, usually one unit. We confirm the unit cost and the freight before anything ships, so there is no surprise on the invoice. A sample order is also the simplest way to check build quality before placing a container order.

I sent a message and heard nothing. What should I do?

If a full business day has passed, please email us again or call and message us on WhatsApp. Replies occasionally land in a spam folder, so it is worth checking there as well. We do not ignore inquiries — if you have not heard back, assume the message did not reach us.

Which languages can you handle?

English and Chinese directly. For other languages we work through translation, which is fine for specifications and quotations but can be slow for technical back-and-forth — keeping your wording short and specific helps a lot.

Can I visit the factory?

Yes, and buyers are welcome to. We are in Qingyuan District, Baoding, Hebei — roughly 140 km from Beijing and 170 km from Tianjin, both reachable by high-speed train. Tell us your dates in advance and we will arrange the visit around production.